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TDECU Houston Heights
- Finance
- Houston, TX
About this business
Your TDECU Houston Heights Member Center located at 428 West 19th Street in Houston, Texas is here to provide lobby and drive-thru services including a deposit-taking ATM, a night drop for deposits, wire transfers, and more. TDECU is a non-profit financial cooperative with more than $4.6 billion in assets, serving 377,000+ credit union Members with competitive financial products and personalized services. When you need banking services for all your financial needs, including savings accounts, low-interest loans, or a home lo... read more
Location details
428 W 19th St, Houston, TX, 77008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
Do NOT use this bank. Not just this location, but this bank period. They have allowed people to just come and walk away with money out of my account using their ATM's at locations I've never been before. This alone was enough to close this account out. So upon transferring funds out of this account so the close process would go smoothly, they allowed Hertz to over charge my account $2,5000+. I don't even have overdraft so this transaction just like any other when the funds wasn't there, should have been denied. I think they ... read more
TDECU the institution is great. This location has some of the worst customer service I have experienced with a bank. Multiple customers being helped by the same teller at the same time. Felt very unprofessional and personally I find it concerning for multiple accounts to be worked at the same time. Errors seem much more prone to happen.
Very slow customer service. It seems like they ignore you when you go in and service the drive through instead and when you are in the drive through, they ignore you to service whoever is inside. Right now I’ve been sitting in the drive through for a while just waiting for them to make a simple deposit.
Worst bank ever to deal with zero starts if possible, everything is very slow cards always have issue not enough locations waiting on the phone to speak to a programmed person takes over 2 hours easy highly not recommended
Poor service. Haven’t been able to reach anyone via telephone!
Frequently asked questions about TDECU Houston Heights
How is TDECU Houston Heights rated?
TDECU Houston Heights has a 3.5 star rating with 87 reviews.
When is TDECU Houston Heights open?
TDECU Houston Heights is closed now. It will open on Monday at 8:30 a.m.
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