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TD Canada Trust Branch and ATM
- Finance
- Toronto, ON
About this business
Location details
55 King St W, Toronto, ON, M5K 1A2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience at King St TD was fabulous! The gentleman that was helping me (William), was attentive, friendly and very helpful!
Pathetic customer service. Tellers are nice but can’t do anything - managers are poorly trained on basic customer service. Bank made a mistake on my deposit, had to come back to the branch 3 times to rectify the error, spent 45 minutes on the phone for a basic issue. Surprised, Alex Morales is in a manager role, his customer service is poor and lacks basic communication skills to articulate issues. Disappointing given this branch is right by their head office - small locations in random cities treat you way better.
Tried to rent a security deposit box. I called into the branch and spoke to a representative who told me just to come in and bring identification. Drive all the way down and now the representative is advising me that I need an appointment. When I asked why didn’t the person on the phone tell me I needed an appointment he shrugged and told me come back a different time. Poor communication. Poor customer service. Horrible branch.
Terrible branch, terrible workers, will make you wait for ages
I had a great experience at this branch. Very quick and attentive service, and the people working there were super nice.
Frequently asked questions about TD Canada Trust Branch and ATM
How is TD Canada Trust Branch and ATM rated?
TD Canada Trust Branch and ATM has a 2.1 star rating with 49 reviews.
When is TD Canada Trust Branch and ATM open?
TD Canada Trust Branch and ATM is open now. It will close at 6:00 p.m.
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