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390 The East Mall Unit 100, Toronto, ON, M9B 6L5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I had such a positive experience at this TD branch. I came in unexpectedly needing some immediate help, and the staff went above and beyond to accommodate me. They treated me with kindness, respect, and genuine care—something you don’t always find these days. What stood out most was how quickly they responded to my situation without hesitation, making sure I was comfortable and taken care of. It wasn’t about a complicated transaction or financial product, but the way they handled the moment spoke volumes about their professi... read more
The last time I went to the bank to pay the CRA, the teller paid it from my Savings account inspite of me specifically telling him to pay from Chequing account. Now because of his mistake, I'm being charged withdrawal fee. When I went back in and told him about it, he didn't even apologize and is telling me that it's the end of the month and is fine. This is ridiculous! Why am I being charged for your mistake?
I've been banking here for 10 years and over the course of the last 12 months at this branch, ESPECIALLY the new managers behind the tellers are horrible. 5-7 staff behind the counter, 2 of them working while the rest are talking, while there are 10-15 people waiting in line. Also the attitude of some of the senior staff is quite funny, they walk around with their noses in the air like they're solving world hunger or the climate crisis, get over yourselves. You are in the customer service business, be better!
TD’s phone operators are so rude to their customers… It’s beyond to the pale to force their customers to pronounce their names in their own language… I was not born to serve your needs, TD, thank you… I will cancel all services with TD soon…
TD Canada Trust Branch and ATM has a 2.7 star rating with 134 reviews.
TD Canada Trust Branch and ATM is open now. It will close at 8:00 p.m.
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