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TD Canada Trust Branch and ATM
- Finance
- Toronto, ON
About this business
Location details
2220 Bloor St W, Toronto, ON, M6S 1N6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"NO"...was asked 7x's May 27th. Teller+"Manager customer experience" It is completely unacceptable for a customer service representative to behave aggressively unprofessionally, bully or demand explanation after clearly declined a service. Ignoring a customers "No" in a desperate attempt to meet their quotas! Also "No" interest in "lip service" to make issue go away without actually enacting any change or taking accountability.
Chris Coubourne is the reason I go to this location. Tremendously helpful and knowledgeable. He's been my go-to person for years now and knows more than anyone in the business.
This by far has to be the worst branch. My partner came to deposit a cheque that other branches had released before, just to be told that they cannot release it due to policy. We ended up going to another branch and they released it immediately. This is after having multiple issues with this branch in the past due to poor customer service. Clearly they are operating as an independent entity. Go to any other branch, this one is terrible.
I’ve never been to such a bad TD branch. We had an appointment at 3:00 PM and it took forever to be seen, even though there was no one ahead of us. We waited so long just to create a profile so I could be added to my husband’s account. Eventually, we were helped by Chichi, who was extremely slow and arrogant. We asked her the same question 4 or 5 times and she never answered us. I absolutely hated the experience! I do NOT recommend this place if you’re looking to open an account or even to go there at all. I’m extremely disa... read more
Rude staff got upset unwritten queue instructions were not known. Staff then threw thinly-veiled insult at customer. Additional star for the rest of the (nice) staff.
Frequently asked questions about TD Canada Trust Branch and ATM
How is TD Canada Trust Branch and ATM rated?
TD Canada Trust Branch and ATM has a 2.9 star rating with 112 reviews.
When is TD Canada Trust Branch and ATM open?
TD Canada Trust Branch and ATM is open now. It will close at 8:00 p.m.
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