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TD Canada Trust Branch and ATM
- Finance
- Markham, ON
About this business
Location details
9600 McCowan Rd, Markham, ON, L3P 8M1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Terrible experience with the staff working the counter on Sat Jan 10. This location has been my home branch for 20 years. I have multiple accounts there. My kids’ student accounts are there. My mortgage is there. Went today with my husband to open a joint account and was told to “make an appointment”. Drove down the street to BMO and opened on the spot. The number or one star reviews is telling.
Selena is a very rude and confrontational staff. Ive never met a more argumentative and disappointing customer experience associate. Service at this branch has gone down the drain.
I am very disappointed with this bank’s service. It is extremely slow, and it seems the branch manager is unable to manage the long line. The employees are not able to resolve issues independently, which causes delays. While one employee is serving a customer, he/she get interrupted by others employee asking for help, it causes disrupting both customers service. Overall, it creates an unorganized and inefficient experience.
Thirty minutes to deposit three cheques customers’ time deserves more respect. Visited the branch at 9:05 AM to deposit three business cheques. With six staff present, it still took nearly 30 minutes to process a simple deposit — handled by a trainee teller and eventually completed with the manager’s help. I fully support employee training, but customers shouldn’t feel like the training material. When I asked how much longer it would take, the manager’s response was flat and dismissive — no courtesy, no acknowledgment. A sim... read more
Frequently asked questions about TD Canada Trust Branch and ATM
How is TD Canada Trust Branch and ATM rated?
TD Canada Trust Branch and ATM has a 2.9 star rating with 96 reviews.
When is TD Canada Trust Branch and ATM open?
TD Canada Trust Branch and ATM is open now. It will close at 8:00 p.m.
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