TD Canada Trust Branch and ATM

c C 

on Google

4 weeks ago

I had a great experience at this branch. I realized I had remembered my appointment date incorrectly, but as soon as I walked in, the staff and management stepped in right away. Everyone was very kind, welcoming, and attentive. They truly did their best to accommodate me and worked hard to resolve my issue despite the mistake on my part. I really appreciate the excellent service and the effort from both the staff and management—thank you for taking such good care of your customers! 

Won Family 

on Google

4 months ago

Terrible experience with the staff working the counter on Sat Jan 10. This location has been my home branch for 20 years. I have multiple accounts there. My kids’ student accounts are there. My mortgage is there. Went today with my husband to open a joint account and was told to “make an appointment”. Drove down the street to BMO and opened on the spot. The number or one star reviews is telling. 

Prav Jegathees 

on Google

4 months ago

Selena is a very rude and confrontational staff. Ive never met a more argumentative and disappointing customer experience associate. Service at this branch has gone down the drain. 

Ivy Chan 

on Google

5 months ago

I am very disappointed with this bank’s service. It is extremely slow, and it seems the branch manager is unable to manage the long line. The employees are not able to resolve issues independently, which causes delays. While one employee is serving a customer, he/she get interrupted by others employee asking for help, it causes disrupting both customers service. Overall, it creates an unorganized and inefficient experience.