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Tcby
- Ice Cream & Frozen Yogurt
- Waxhaw, NC
About this business
Location details
8133 Kensington Dr, Waxhaw, NC, 28173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve taken my grandson here a few times. Every time I wonder why I go back. He gets his yogurt by himself, adds his toppings himself, he puts it on the scale and the counter person presses what ever button he needs to and then a tip shows up. (What did he do to get a tip) my grandson did all the work. The bill comes between 10 and 14$. Very expensive for yogurt and toppings. Not thrilled about this. Pay your employees better and don’t expect a type when they didn’t provide a service at all.
ALEX CONWAY IS THE BEST!!! AMAZING CUSTOMER SERVICE!
Unfortunately, since the mom and daughter left, everything has gone downhill, and I just wish you'd hire employees that care for your brand and the customer! I never said thank you enough if still with the company please bring them back. I can no longer support poor work ethic and customer service.
Frequently asked questions about Tcby
How is Tcby rated?
Tcby has a 3.9 star rating with 76 reviews.
When is Tcby open?
Tcby is closed now. It will open tomorrow at 9:00 a.m.
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