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TC Renewables
- Consumer Services
- Limavady, Limavady
About this business
Location details
38 Windyhill Rd, Limavady, Limavady, BT49 0QZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve had a system installed in Nov 2021. My app stopped working in summer of 2023. Rang numerous numerous times, told I’d be given a call back… NOTHING. Gave up on getting app to work as they told me on the phone that my software on my inverter was outdated and that’s why it wasn’t working… no mention of warranty or anything. I then went on to simply try and contact someone to setup my system that I could charge my battery at night between 2am& 4am, same applied nobody got back to me, minimum of 5 calls, NOTHING. Very disapp... read more
I had Solac 200 installed in Nov 2020, it stopped working in May 2023, i rang several times and a trainee came out twice but failed to repair it. I am very disappointed on the lack of customer service provided and dont even know if it is working at all. I would not reccommend this company because of this lack of support.
I unfortunately had the misfortune of trusting (TC Renewables, rebranding as TRE energy half way through my quote) to carry out solar installation work on my property approx. 1 year ago. The lack of communication with the company and the lack of transparency / receipts given via their chosen revolut payment platform was abysmal at best. Eventually and after some negotiation the work was carried out and to a standard which I was happy with. Only 1 year later however when carrying out maintenance on one of my roofs did I disco... read more
Customer service and follow up shockingly poor. Not returning calls and faulty equipment issues not being resolved. Very poor aftercare
Our system is in coming up a year We are very pleased with the system and the team at TCR . I did my researched (perhaps too much) before going for my solar system, knew what I wanted . 5.4kw system, zappie2 electric car charger 7.5kwh batteries, Eddie device, for hot water. Was not oversold more than I needed if anything they tried at the start for me go for smaller system. But as I have electric car the excess solar is never wasted. Very competitive pricing another installer wanted 50% more for exact same setup. Work was d... read more
Frequently asked questions about TC Renewables
How is TC Renewables rated?
TC Renewables has a 4.3 star rating with 22 reviews.
When is TC Renewables open?
TC Renewables is open now. It will close at 5:00 p.m.
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