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Taylor's Golf Cart Sales & Services

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3.4
22 reviews
|Golf Cart Dealers|Robertsdale, AL 36567

20988 Alabama 59, Robertsdale, AL 36567

(251) 947-4735

http://cyberlaundryanddrycleaning.com/

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4.5
(44) · Golf Cart Dealers

3100 Gulf Beach Hwy

(850) 912-6404
4.5
(15) · Golf Cart Dealers

23801 US-98

(251) 517-0678
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3.4
22 reviews
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  • 21 Reviews3.5Google
  • 1 Review1.0BirdEye
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TD T. on BirdEye

5 months ago

11/09/2020, 16:41 PM
In 2019, after contacting EZGO for authorized distribution. We ended up shopping at Taylor Golf Cart Sales. August 2019, after contacting EZGO for authorized distribution we came to Taylor Golf Cart Sales and purchased a 2018 RXV. When questioned about age it was Indicated at purchase used two weeks during Masters in Augusta. We were told a 5 year factory warranty was included. The cart was masters green. In our neighborhood The Peninsula Gulf Shores Al, you are required to have white carts only. We had the cart refinished prior to delivery. Each time we had any issue Taylor Golf Cart was prompt in responding. The problems were always resolved, including rear light hookups andreplacement of yellowed headlights. On another repair call, the cart was repaired and returned with new tires. Beginning Thursday August 20, 2020 Cart has squealing, grinding noise from rear. *First phone call. Can’t take message you will have to call back. *iSecond phone call Can’t take message you will have to call back. ***Third phone call Can’t take message you will have to call back. ****Fourth phone call Left Voice mail. *****Fifth phone call I cant take message you will have to call back. Response that’s OK you must be very busy we will find an alternate dealer, who could you recommend? The answer no one. We stated it’s OK .. We will contact EXGO. We were told 5 minutes and you will get a call. We finally did hear back, nice apology, understandable.. Stated will be in touch in 5-7 days. Never happened. EXGO was contacted, we are told Cart had been in service for a year, prior to being sold. No warranty claims ever made during that period , nor since our purchase. The end result we still have a cart we purchased as being only two weeks old, that not only squeals and grinds, it is non operable due to safety as the rear wheel wobbles. Oh and yes.., A 5 year warranty.. quite useful when manufacturing contractural obligates itself through inferior distribution...
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