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Tax Navigator

3.8

About this business

Location details

1560 W Warner Rd, Gilbert, AZ, 85233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.833 reviews
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Kathleen Valencia's profile image
Kathleen Valencia 
on Google
a year ago

Outstanding service. The CPA (Jay) is detail oriented and provided insightful suggestions to reduce payments to the IRS in the future. The gal at the front the desk is personable and helpful. We found the best time to drop off taxes is Tuesday through Friday. 

Chris “Romeo1” Straticoglu's profile image
Chris “Romeo1” Straticoglu 
on Google
2 years ago

Tax guy never showed up for the appointment so the front desk lady took our documents.. said he would call. Didn't receive a call for well over a week so we called and finally got a call back but ever since that call back, we haven't heard anything. I called and left a message, the nice front desk lady called back and said the tax guy would call us, never did. Left another message, still no call back but yet they have all our documents so I can't even get ahold of them to return the documents with my personal information on ... read more

Joseph Russomanno's profile image
Joseph Russomanno 
on Google
2 years ago

Horrible experience. As the deadline approached, voice mails and emails were not returned. We were abandoned and left out in the cold. "We were overwhelmed" was the excuse eventually offered -- after the deadline passed. Not just bad business, but also unethical. 

Kiara St. Amand's profile image
Kiara St. Amand 
on Google
2 years ago

I leave a one star review only because it is the only way to leave a review. I honestly don't even know where to begin. I'm so incredibly angry about this situation it's been an ongoing stressor in my life for a LITERAL year. A literal year. To begin, we adored Tax Navigator when Tim worked there. And it's not a reflection of Tim. This is absolutely the new management. To begin, Feb of 2022, I contacted Tax Navigator to attempt to get ahold of Tim. I received nothing. I did again in March, I received no response. I called se... read more

liam abell's profile image
liam abell 
on Google
2 years ago

I finally used Tax Navigator after being referred to after using the horrible turbo tax. I was satisfied and happy with the customer service i experienced from the team who apparently just started. Very excellent staff and ownership all around. 

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Frequently asked questions about Tax Navigator

How is Tax Navigator rated?

Tax Navigator has a 3.8 star rating with 33 reviews. 

When is Tax Navigator open?

Tax Navigator is open now. It will close at 5:00 p.m.  

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