This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1560 W Warner Rd, Gilbert, AZ, 85233, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Outstanding service. The CPA (Jay) is detail oriented and provided insightful suggestions to reduce payments to the IRS in the future. The gal at the front the desk is personable and helpful. We found the best time to drop off taxes is Tuesday through Friday.
Tax guy never showed up for the appointment so the front desk lady took our documents.. said he would call. Didn't receive a call for well over a week so we called and finally got a call back but ever since that call back, we haven't heard anything. I called and left a message, the nice front desk lady called back and said the tax guy would call us, never did. Left another message, still no call back but yet they have all our documents so I can't even get ahold of them to return the documents with my personal information on ... read more
Horrible experience. As the deadline approached, voice mails and emails were not returned. We were abandoned and left out in the cold. "We were overwhelmed" was the excuse eventually offered -- after the deadline passed. Not just bad business, but also unethical.
I leave a one star review only because it is the only way to leave a review. I honestly don't even know where to begin. I'm so incredibly angry about this situation it's been an ongoing stressor in my life for a LITERAL year. A literal year. To begin, we adored Tax Navigator when Tim worked there. And it's not a reflection of Tim. This is absolutely the new management. To begin, Feb of 2022, I contacted Tax Navigator to attempt to get ahold of Tim. I received nothing. I did again in March, I received no response. I called se... read more
I finally used Tax Navigator after being referred to after using the horrible turbo tax. I was satisfied and happy with the customer service i experienced from the team who apparently just started. Very excellent staff and ownership all around.
Tax Navigator has a 3.8 star rating with 33 reviews.
Tax Navigator is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com