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424 SE 47th Terrace #B, Cape Coral, FL, 33904, United States
Get directionsWe used Tarpon Air and had a FULL AC install. They installed multiple units in our home, installed all new ductwork and plenums, and new thermostats. Everything was new. Literally 3 days after the install we started with the complaints. System not cooling (fixed that), rooms exceptionally hot (didn't't fix that), when the unit turns on it sounds like a jet engine (didn't fix that), high humidity (didn't fix), and now every month the units drain backs up and has to be suctioned out. Now we are being told that we have to spend... read more
I’m glad a different company is taking care of customers now!
Very expensive. Lousy workmanship
Was told I had to have a pressure test done to make sure it was the coil leaking otherwise it won't be covered under warranty. $1100 test came back yep you have coil leak. They they said, Unfortunately your unit it discontinued and no replacement parts are available. (it only 5 years old). Said I had to replace entire unit. They should have known it was discontinued since they installed it and are a dealer. Now they are ghosting me. Left messages with no response.
Tarpon Air Conditioning, Inc has a 4.4 star rating with 141 reviews.
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