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Tar Heel Basement Systems

4.9

About this business

Location details

3400 Walsh Parkway Suite #220, Fayetteville, NC, 28311, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
4.9124 reviews
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nadia a's profile image
nadia a 
a month ago

Absolutely not with the customer service of this companies employees. We moved into a new house this year and realized that the humidity was off so we were searching for a company to come check out the humidifier in the crawlspace. We scheduled a quote And they sent out Ramone. He had an attitude from the start because my husband was not home. He said we needed the decision maker to be here. I’m sorry, sir. You do not know the dynamics of our family. I proceeded to tell him that my husband was At work and was not going to ta... read more

Brandon Davis's profile image
Brandon Davis 
2 months ago

Work was completed but had to have them come back out to seal a spot they missed. No big deal there. The issue is when they add a price in for a possible repair and let you know it will be refunded if they don’t perform it. Concrete removal and replacement t wasn’t performed because they were able to lift it, so I filled out the paperwork for a change order and refund. Almost a month later and still no refund. Quick to take your money ask for a good review but don’t follow through completely on their end. Why I waited to lea... read more

Brandon Davis's profile image
Brandon Davis 
2 months ago

Work was completed but had to have them come back out to seal a spot they missed. No big deal there. The issue is when they add a price in for a possible repair and let you know it will be refunded if they don’t perform it. Concrete removal and replacement t wasn’t performed because they were able to lift it, so I filled out the paperwork for a change order and refund. Almost a month later and still no refund. Quick to take your money ask for a good review but don’t follow through completely on their end. Why I waited to lea... read more

ray Roy's profile image
ray Roy 
3 months ago

James and his crew did an excellent job, and kept us up to date the whole time. They worked well together as well as with the other trades that were here. James answered all my questions and even gave me some insight on warranty and how to approach any unlikely issues that may come up. This was an excellent experience from the day Sean stepped foot in our home until James pulled out of our yard. Thank you all!! 

Shannon Gaddy's profile image
Shannon Gaddy 
3 months ago

I had my basement system installed 1 year ago. The quality and customer service was top notch. Today, at my 1 year inspection, I am just as happy with my decision to go with Tarheel basement system. Tyler and Devin were amazing! I highly recommend them. 

Frequently asked questions about Tar Heel Basement Systems

How is Tar Heel Basement Systems rated?

Tar Heel Basement Systems has a 4.9 star rating with 124 reviews. 

When is Tar Heel Basement Systems open?

Tar Heel Basement Systems is closed now. It will open at 7:00 a.m. 

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