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Tapco Underwriters - Burlington, NC

2.6
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About this business

Location details

3060 S Church St, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.655 reviews
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sj K.'s profile image
sj K. 
on Birdeye

a year ago

After being with Tapco/Lloyds on London for 18 years, they sent me a "refusal to renew" notice. I promise to refrain from using expletives in this review. Their extremely heartfelt message did not thank me for 18 years of coverage, nor the nearly $30,000 that they had extracted from me, Their brief note stated, "no longer writing this line of busines." Yes, they did omit the last "S" in the word "business," Is this what the United States is coming to? Corporations, out of control, doing only what they wish, with no gov... read more

AL B.'s profile image
AL B. 
on Birdeye

3 years ago

Avoid this company at all cost.It’s better to spend the extra 20 bucs a month and get a reliable insurance company.The only way they will pay is to get an attorney. 

Clark S.'s profile image
Clark S. 
on Birdeye

3 years ago

I PAID MY RENEWAL AND AFTER CHECK CASHED I GOT A CANCELLATION NOTICE FOR NON PAYMENT TO TAPCO! NOT A HAPPY PERSON RIGHT NOW,I NEED ANSWERS! 

T G.'s profile image
T G. 
on Birdeye

3 years ago

This company is completely unorganized and uneducated they have put my company at risk for there ignorance of applying correct information, now they are making me wait over 2 weeks to get my money refunded  

Carol C.'s profile image
Carol C. 
on Birdeye

4 years ago

Would give them -10 stars of I could . Bought a 6 month unoccupied policy from them July 2018 . Moved into home and canceled the day we moved in December 2018 with almost 1 month left on policy . Was told by agent would refund prorated if canceled on a 6 month policy early but not a 3 month one . Paid over $860 called Tapco CS rep nasty told me they only refund to mortgage company or agent (did not like I even called ) . Was OVER a year of dealing with agent on this with no answers and now Tapco no answers . In 35 years of h... read more

Robert A.'s profile image
Robert A. 
on Birdeye

4 years ago

One star reviews are usually from people with an axe to grind. Often it's their attitude that causes the bad experience they want to report. That is not the case. My agent had a similar experience, and that's supposed to be a pro-to-pro conversation. I wrote a review on the Better Business Bureau web site and saw 4 other 1 star reviews. Stay away! Here's my experience. I made a call to what I thought was customer service, but I now think it was someone not public facing, maybe in the accounting department. I paid a full yea... read more

Frequently asked questions about Tapco Underwriters

How is Tapco Underwriters rated?

Tapco Underwriters has a 2.6 star rating with 55 reviews. 

When is Tapco Underwriters open?

Tapco Underwriters is closed now. It will open on Friday at 9:00 a.m. 

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