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Taco Bell

2.4

About this business

Location details

490 S Randall Rd, South Elgin, IL 60177, South Elgin, IL, 60177, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 1:00 a.m.
Tue9:00 a.m. to 3:00 a.m.
Wed10:00 a.m. to 1:00 a.m.
Thu9:00 a.m. to 1:00 a.m.
Fri9:00 a.m. to 1:00 a.m.
Sat9:00 a.m. to 1:00 a.m.
Sun9:00 a.m. to 1:00 a.m.
2.4507 reviews
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Magdalena Pastrana's profile image
Magdalena Pastrana 
2 weeks ago

Manager was very unwelcoming, extremely unfriendly and rude. Big puddle of water on the floor and I politely asked him if he knew of it and he responded very rude so he went to out sign. No clean up. Store floor felt sticky and smelled. Min we walked in got the bad smell. I don't usually do reviews but this one was absolutely the worse meal I had to swollow. We were hungry already there we just though it out. Heard manager telling other employee about me mentioning the water mind you the big puddle on the floor as if it was ... read more

Francisco Serna's profile image
Francisco Serna 
3 weeks ago

Well, first able I usually don’t come to this Taco Bell because the service it’s really bad today my wife had a craving for a burrito so we went there and service suck again, the employee Matt was rude and disrespectful he didn’t ask me what kind of sauce I wanted with my order and unfortunately I forgot to order a cheese fries for my son and he said to right away ohh no you need to go around and order I didn’t know the Taco Bell had the policy but it’s fine I am not going to this Taco Bell again . I spend 30 dollars and som... read more

Ashley Cole's profile image
Ashley Cole 
4 weeks ago

Year 5 of asking you guys to PUT CINNAMON ON YOUR CINNAMON TWISTS. This is not brain surgery. Every single other Taco Bell in the area does! Service is also obscenely slow and the restaurant is filthy. Ownership is absolutely awful here. 

Sue Dhawan's profile image
Sue Dhawan 
4 weeks ago

Hi I gave a 4 just for the apology and what seemed to be a misunderstanding that I had backed out of my order - I was upset that I had to rush to work but I saw a sincere apology from drive thru lady and manager. I just want to encourage you that I believe with your right heart attitude and thus atmosphere, improved communication and workflow will make for more good reviews 🙏🙌 

Omar Ocasio's profile image
Omar Ocasio 
a month ago

I am writing this review not because I want compensation, but because customers deserve to know what they may be walking into and because whoever owns or oversees this location needs to pay attention. On June 19, 2026, my wife placed a mobile pickup order at approximately 10:30 PM for the Taco Bell on Randall Road in South Elgin. The app indicated the order would be ready in about 10 minutes. I drove to the restaurant and arrived expecting to pick up a completed order. Instead, I found the drive-thru backed out of the parkin... read more

Frequently asked questions about Taco Bell

How is Taco Bell rated?

Taco Bell has a 2.4 star rating with 507 reviews. 

When is Taco Bell open?

Taco Bell is open now. It will close tomorrow at 1:00 a.m. 

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