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Taco Bell

2.7

About this business

Find your nearby Taco Bell at 1305 Mercantile Drive in Highland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered. 

Location details

1305 Mercantile Dr, Highland, IL 62249, Highland, IL, 62249, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
2.7555 reviews
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Angel Williams's profile image
Angel Williams 
on Google
a week ago

This location is the worse Taco Bell I have ever been too. I stopped going to this location because the food was always bad or they messed up the order. Today I decided to give it another chance because I was in the area. I went inside with my toddler and was waiting for someone to take my order, no one came up right away which was fine because I was looking at the menu, I saw one worker just standing there talking and talking, another worker yelled something and apologized for his language which I didn’t care I just asked i... read more

Elliot Riley's profile image
Elliot Riley 
on Google
4 weeks ago

The service was friendly and they correctly estimated my wait based on a large order. However, I don’t think they are cooking the chicken correctly. There are sides where the skin is mushy, telling me they probably need to shake the basket holding the chicken (or something else). It was most pieces. I drove the chicken straight home to eat so it wasn’t the wait and I’ve not had this issue with other places. Overall it was “ok”. Better experience than last time I went there. 

Jody Carpenter's profile image
Jody Carpenter 
on Google
a month ago

Ordered at the drive through. Quality of food has been going down and price has gone sky high. Today we ordered combo of beefy burrito and taco. The taco shell was rancid, tasted awful, couldn't eat it! Makes you wonder what else is rotten in that place. It's a shame because we have ordered there for years. I won't be going back. 

C. S.'s profile image
C. S. 
on Google
a month ago

Everything we got from the taco bell side was stale and gross. Chulupa shells were stale and crusty, lettuce tasted dirty. Crunch wrap had most of the meat and cheese clumped on one side, mostly tasted like peanuts and dirt, shell tasted expired. Considering Taco Bell is one of the lowest quality places you can go to, you guys really outdid yourselves in lowering your standards. I've worked the job before, it's not difficult, especially when i was the only customer at the time. Prep your food properly. 

Darin Osborne's profile image
Darin Osborne 
on Google
a month ago

Very busy and slow service but the food was great 

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Frequently asked questions about Taco Bell

How is Taco Bell rated?

Taco Bell has a 2.7 star rating with 555 reviews. 

When is Taco Bell open?

Taco Bell is open now. It will close at 10:00 p.m.  

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