Taco Bell

Sarah 

on Google

2 days ago

I wish I had a good thing to say about this franchise. If you order to go you can guarantee your order will be given away to anyone who walks in because they’ll ask if their name is *insert name in order* instead of asking their name and confirming it like you’d expect. I lost a large order through this place and couldn’t be more disappointed. Will be going to the local taco places instead. We tried to reconcile with the manager and he insisted that it was our fault even after showing him our confirmation number and looking ... read more

Austin Keane 

on Google

2 days ago

This Taco Bell is terrible. DO NOT order from here. If you’re in grapevine any other Mexican/ taco place will be a better bet. If you go through the drive through or in person you might be lucky enough to have the right order, but the manager is trying to run an establishment like Google that has top quality employees. This place will give your order away to anyone with a pulse, I wish that was an exaggeration. 

Kaitlyn Nowell 

on Google

3 days ago

Jason Moore needs to get fired for the insanely horrendous customer service. Someone mistakenly picked up our $100 food order for a birthday party and he REFUSED to refund us or make us new food even though HE made a mistake confirming the order numbers. So incredibly rude and unprofessional. He told me we could talk to corporate and roll the footage on the tape and I said let’s do it as if we’re going through all of this trouble to LIE about our picking up our order. Multiple conversations, multiple phone calls about THEIR ... read more

RoBo 

on Google

a week ago

Ordered a 10 piece nugget combo, received half a container of fries and only 4.1 nuggets. Also ordered a quesadilla and it was not cut and barely had ingredients. For 17 bucks, this was a robbery. Will NEVER visit this location again.