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Specialties We specialize in tax returns.
4600 Executive Centre Pkwy, #A, Saint Peters, MO, 63376, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Client of Terry's since 2017 but last year was my final time using their services. They merged with a larger accounting firm and their fees went through the roof. They even had the gall to send me an invoice for this year's filing BEFORE I even retained their services. Billing your clients before you even perform services? Sorry but that was the final straw.
Terrible customer service. They charge $500 per filing. They called to ask me a question and when I was trying to answer it they for them they got flustered and hung up. Seriously? Also the second you call them they will count it as service and try to charge you for it. Very unprofessional, rude, bad communication, and they treat you like a number instead of a client. The level of customer service here is laughable. AVOID AT ALL COSTS!
After years of great service, I had to terminate my account with TA Ohlms. Last year I was surprised with a large tax bill and I found out that they neglected to service my account as they had normally done for the last 6 months of 2021. There was zero communication that I was getting a large tax bill, and when I confronted them, they said that they were having staffing issues. Basically, I was being charged at a premium rate and getting worse service. They still billed me for monthly accounting services over those 6 months,... read more
After years and years of using this accounting firm, we moved and had a question via email. Since we did not use them ( bc we moved) we were charged for the corresponding email. We paid anywhere from 400$to 550$ to have our personal taxes done. Every year. They are expensive but we were loyal as the fees increased throughout the years. I called regarding the charge and the person I ended up speaking with agreed the charge was unnecessary & said they agreed with me that the charge should not have incurred. I waited to hear fr... read more
After working with them for six months to try to get my taxes done and receiving little or no reply and countless emails and phone calls I was told that I could take my business elsewhere because “they were understaffed and didn’t have enough time“ My family has utilize this company for over 20 years and the way that Cindy, the accountant that was assigned to me, spoke to me and treated me it was absolutely appalling.
T.a. Ohlms and Co., Pc has a 3.2 star rating with 11 reviews.
T.a. Ohlms and Co., Pc is closed now. It will open at 9:00 a.m.
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