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T-Mobile Experience Store

3.9

About this business

Location details

2590 W El Camino Real Mountain View, Mountain View, CA, 94040, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9222 reviews
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Daisuke Maeda (Kay)'s profile image
Daisuke Maeda (Kay) 
3 weeks ago

I was lucky to have an assistance from Oscar, who was incredibly knowledgeable and efficient. He resolved my complicated cellular issue in 10 mins. The store is also clean and comfortable. Nice to spend time, but actually it was only 10 minutes for me 

Alan Huang's profile image
Alan Huang 
a month ago

Had a great experience with the rep Maryjane! She was very helpful during my visit! Shout out to Maryjane! ✌️ 

Angela Attard's profile image
Angela Attard 
2 months ago

I was a T-Mobile customer since 2002 and was an employee for almost 7 years. I have always RAVED about T-Mobile and PROMOTED them! I WAS soo satisfied with their service which was a big reason I decided to want to work there. UNTIL NOW!!! I have always had device protection on my phones, tablet and some watches! I broke my phone back in Dec/Jan... I made my claim, paid my deductible and received my new device. I returned my damaged device AND received an email from Assurant thanking me for returning my damaged device. The ne... read more

Zoey Zhu's profile image
Zoey Zhu 
3 months ago

Had a great experience at the T-Mobile Mountain View store! Wen Bo was extremely patient, knowledgeable, and professional throughout the whole process. He took the time to explain every detail clearly and helped us choose the best plan for our needs without any pressure. Customer service like this is hard to find nowadays. If you visit this location, definitely ask for Wen Bo — highly recommend! 

Richard's profile image
Richard 
3 months ago

Thanks Wenbo for helping me trouble shooting my phone. He is very talented and knows a lot about phones. If you want to switch from Att or Verizon you need to look for him in order to get the best promotions as well! 

Frequently asked questions about T-Mobile Experience Store

How is T-Mobile Experience Store rated?

T-Mobile Experience Store has a 3.9 star rating with 222 reviews. 

When is T-Mobile Experience Store open?

T-Mobile Experience Store is open now. It will close at 8:00 p.m. 

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