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4814 S Loop 289 Lubbock, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
5-Star Review for Derek I want to give a huge 5-star review to Derek, the manager at T-Mobile! He was professional, friendly, patient, and truly went above and beyond to make sure I was taken care of. You can tell he genuinely cares about his customers and his team. Great customer service like this deserves to be recognized. Thank you, Derek, for making my experience such a positive one! T-Mobile is lucky to have you!
I wanted assistance changing my auto pay due date. I live on a tight budget, and pulling funds early could up-end my month. Anannis, and Quentin corrected the auto pay setup and explained how to work my Tlife app regarding my billing/payments moving forward. Rockstar's both of them! Very happy with the end result! Kimberly
Went in to trade in my phone around 6:45 Friday July 31st Employee seemed eager to leav so whenever I sat down to do the trade he had me go on the app and set everything up.. I asked him multiple times about the process and he said just keep going. Me not knowing actually ordered the phone to be shipped to my house. But apparently it was my fault this happened
Wait is to long not enough help
young lady helped with my phone , thank you
T-Mobile Experience Store has a 3.7 star rating with 588 reviews.
T-Mobile Experience Store is closed now. It will open at 10:00 a.m.
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