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T-Mobile Experience Store

3.7

About this business

Location details

4814 S Loop 289 Lubbock, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.7588 reviews
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Falton Burge's profile image
Falton Burge 
a week ago

5-Star Review for Derek I want to give a huge 5-star review to Derek, the manager at T-Mobile! He was professional, friendly, patient, and truly went above and beyond to make sure I was taken care of. You can tell he genuinely cares about his customers and his team. Great customer service like this deserves to be recognized. Thank you, Derek, for making my experience such a positive one! T-Mobile is lucky to have you! 

finish _ well's profile image
finish _ well 
2 weeks ago

I wanted assistance changing my auto pay due date. I live on a tight budget, and pulling funds early could up-end my month. Anannis, and Quentin corrected the auto pay setup and explained how to work my Tlife app regarding my billing/payments moving forward. Rockstar's both of them! Very happy with the end result! Kimberly 

Sebastion Lara's profile image
Sebastion Lara 
a month ago

Went in to trade in my phone around 6:45 Friday July 31st Employee seemed eager to leav so whenever I sat down to do the trade he had me go on the app and set everything up.. I asked him multiple times about the process and he said just keep going. Me not knowing actually ordered the phone to be shipped to my house. But apparently it was my fault this happened 

Pretty Awesome's profile image
Pretty Awesome 
a month ago

Wait is to long not enough help 

Douglas Thompson's profile image
Douglas Thompson 
2 months ago

young lady helped with my phone , thank you 

Frequently asked questions about T-Mobile Experience Store

How is T-Mobile Experience Store rated?

T-Mobile Experience Store has a 3.7 star rating with 588 reviews. 

When is T-Mobile Experience Store open?

T-Mobile Experience Store is closed now. It will open at 10:00 a.m. 

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