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T-Mobile Authorized Retailer

3.4

About this business

Location details

14650 N Kelsey St Monroe, Monroe, WA, 98272, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.4239 reviews
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Marisa Sherfield's profile image
Marisa Sherfield 
6 days ago

Horrible customer service wasn't in the store more than 5 minutes on a slow afternoon. Travis the gm was so inappropriate he nearly grabbed us after aggressively telling us to move forward and we had already 2 times 2 customers in the store 3 associate and couldn't get help or respectful service. 

Joseph Greear's profile image
Joseph Greear 
a week ago

I was having trouble getting my phone to charge. I was stressed as I am about to start a new job and am awaiting a call from my new employer with little cash for a new phone. I took my phone to the Tmobile in Monroe and Dominick was incredibly helpful and within 5 minutes had my phone charging better than before. 

Denise Marsden's profile image
Denise Marsden 
a month ago
DAVID C's profile image
DAVID C 
a month ago

I went in 3 times but was never willing to wait an unlimited or at least an unknown amount of time in order to be served. I went to a different t mobile as I happened to be in Monroe that was not busy 

kevin hagen's profile image
kevin hagen 
2 months ago

Just called the store and the guy who answered literally hung up on me when I asked what 256 gb of space on a new phone supports. Great customer service T-mobile 

Frequently asked questions about T-Mobile Authorized Retailer

How is T-Mobile Authorized Retailer rated?

T-Mobile Authorized Retailer has a 3.4 star rating with 239 reviews. 

When is T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer is closed now. It will open at 10:00 a.m. 

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