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T-Mobile Authorized Retailer

4.1

About this business

Location details

5315 Meadowood Mall Cir Reno, Reno, NV, 89502, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.1245 reviews
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Crystal Mendoza's profile image
Crystal Mendoza 
a day ago

Ernesto the assistant store Manager and employee Travis were very helpful. Took their time to review all options and plans, we walked away with home WiFi that better fits our needs. Thankful for their time and patience. 

Karon and Mike Nelson's profile image
Karon and Mike Nelson 
a day ago

Ernesto and Travis were absolutely amazing helping me upgrade my phone. I appreciated their upbeat, helpful customer service. They got me in and out of there and under 20 minutes. Very professional and helpful young men. Thank you!! 

Isaac Sanchez's profile image
Isaac Sanchez 
a week ago

was having issues with our grandmothers phone, when no other t-mobile was helping her, Ernesto saved the day after already helping us and our phone concerns and gave great customer service fixing all our grandmothers problems regardless of her being many states away. ernesto was very kind and patient with her even though our grandmother struggles with managing a phone. He fixed multiple phone issues within a day while other t-mobiles failed to do so in several days. Ernesto is a very honest knowledgeable worker who goes abov... read more

Alain Kocher's profile image
Alain Kocher 
a week ago

Horrible, the young lady shook her head at me for asking questions about my account while upgrading a phone. I see why you have to close your stores. Worst customer service ever. 17 years with at-Mobile and I get this!!!!! 

Abigail D's profile image
Abigail D 
2 months ago

I had a great experience! The people who helped me, Audrey and Ernesto, were super, super nice and incredibly helpful. They made everything very easy and stress-free, and took the time to explain things so we felt comfortable and confident. Their positive attitude and great customer service really stood out. We went home with two new phones, which made the experience even better! We truly appreciate their help and would definitely recommend coming here! 

Frequently asked questions about T-Mobile Authorized Retailer

How is T-Mobile Authorized Retailer rated?

T-Mobile Authorized Retailer has a 4.1 star rating with 245 reviews. 

When is T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer is closed now. It will open tomorrow at 10:00 a.m. 

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