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T-Mobile Authorized Retailer

4.1

About this business

Location details

1000 Carlisle St Hanover, Hanover, PA, 17331, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.1233 reviews
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Luke Holmberg's profile image
Luke Holmberg 
a week ago

Bit of a story, but people should read before wasting time at this branch. I was checking online to compare deals and prices for my family's plan, and was quite satisfied with the prices presented, and chose to switch and buy a new phone, (only in stock in Owings Mills, MD, they were packed to the brim when I arrived, but still provided incredibly cordial service). I switched using the website and their over the phone sales service (which was an amazing and kind experience, and got me nearly $1k extra in rebates that the st... read more

Johnny B's profile image
Johnny B 
a week ago

Easily worst tmobile customer service Ive had in 15 years. I walk in am not greeted for several minutes then finally a girl can't even bare to stand up and greet me but I notice she is free. She waves me over when she sees me. I recently got a new phone and was told to go to the store to send my trade in back. Best she could do is print out a label for me and require me to send on my own. Even tho I was at a tmobile authorized retailer. They used to be happy to do some good customer service at tmobile store fronts and unders... read more

Gerry Stoltzfoos's profile image
Gerry Stoltzfoos 
a month ago

T-Mobile has been an amazing service! 

Las Vegas Live's profile image
Las Vegas Live 
a month ago

Awesome team!!!! Phone upgrade was easy and smooth. Home Internet is extremely fast over 1.1 GB!!! Love it!! 

Larry Kreseski's profile image
Larry Kreseski 
a month ago

The representative, Kat who helped me upgrade my service couldn’t have been nicer. She was informative, patient and made the transition easy. Very nice personality and it was a pleasure meeting her. Great representative for the company. 

Frequently asked questions about T-Mobile Authorized Retailer

How is T-Mobile Authorized Retailer rated?

T-Mobile Authorized Retailer has a 4.1 star rating with 233 reviews. 

When is T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer is closed now. It will open tomorrow at 9:00 a.m. 

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