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805 NE Alsbury Blvd Burleson, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I’m only giving one star because I can’t give zero. They signed me up for a plan that I couldn’t even use and refused to refund my money in my original payment method. I switched from metropcs to T-Mobile on November 3rd 2018 because I was going to Europe for a week and needed a plan that would allow me to call and text from Europe. I asked to sign up for the cheapest plan. The rep at this store signed me up for a $45 pre paid plan with a $15 add-on that was supposed to give me calling and texting while I was in Europe (Czec... read more
Rep was completely misinformed about his own company's promo details, then wouldn't acknowledge the facts when I showed him documentation on the T-Mobile website. However, a previous visit was better. So I give them 3 out of a perfect 5 stars. Not bad, but just do your homework first before entering the store.
The phone service and plans are great. But the store is like a used car dealership. Upsell, and railroaded by people who don't understand wHt they are sell and cant answer real question. Or provide information for comparative anaylsis
The store was awesome!!!! I so enjoy the customer service from the moment I was greeted from Carmen till the end of our Activating 2 new location ne of services. They have the best people if you want Great Service. I will definitely refer more people 😁😁😁😁 Thanks Again Great Service
T-Mobile Authorized Retailer has a 3.2 star rating with 61 reviews.
T-Mobile Authorized Retailer is closed now. It will open at 10:00 a.m.
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