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4454 Van Nuys Blvd Sherman Oaks, Sherman Oaks, CA, 91403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
This place is such a horrible place. They will tell you that you must purchase 2 items to upgrade a phone, per Tmobile rule. So I always had to purchase, every year, when I upgraded to a new phone, 2 new items, like a charger or a case that I don't need. Not to mention overpriced. I called Tmobile and there is no such policy. I now go to a different store and they are so so so wonderful. For the first time in 8 years I was able to get a new phone without having to buy other unneeded stuffs. This Sherman Oaks just stole money... read more
I would like to express my sincere gratitude to Diana from the T-Mobile store for her outstanding service. She helped me transfer to a new account while keeping my phone number, and although the process was long and complicated, she handled everything with patience, professionalism, and a truly friendly attitude. Diana guided me through each step and made sure everything was done correctly — I would not have been able to manage it without her. Thank you, Diana, for your dedication, support, and exceptional customer service. ... read more
T-Mobile Authorized Retailer has a 3.4 star rating with 121 reviews.
T-Mobile Authorized Retailer is open now. It will close at 8:00 p.m.
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