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T Mobile
- Consumer Goods
- Pasadena, CA
About this business
Location details
3621 E Foothill Blvd, Pasadena, CA, 91107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been to this T-Mobile store many times, and unfortunately, it feels like it lacks the level of service I’ve received at other locations. During my most recent visit, I was helped by a store representative named August. Before even hearing my question, he bluntly directed me to the T-Life app because everything is becoming digital. I understand that things are moving online, and I’m not against using the app. However, this was a very specific, scenario-based question that I knew the app would not be able to answer. I wen... read more
I have been a T-Mobile subscriber for over 5 years, and I have nothing but good things to say about their service. I want to give a special shoutout to this particular branch in Hastings Ranch. The store is always clean, the staff is friendly, and the service is fast and efficient. I would also like to give a special shoutout to Kevin, who helped us get a hotspot for my work and a new line for my daughter. His service was excellent, and we are very happy with our purchase. Highly recommend this location!
August was extremely helpful and a breath of fresh air! He was super knowledgeable and went over and beyond to help me fix my phone! I will be definitely be returning to this store in the future.
I usually go to a different branch, but after consistently leaving there frustrated and with a headache, I decided to try this Pasadena location at Hastings Ranch. The experience here was significantly better, entirely thanks to August. His approach was calm, smooth, and natural from start to finish. He was incredibly thorough and attentive to my requests, completely skipping the forced, scripted small talk you usually get. August completely turned my Tmobile experience around—this location is well worth the visit and Augus... read more
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Frequently asked questions about T Mobile
How is T Mobile rated?
T Mobile has a 3.8 star rating with 127 reviews.
When is T Mobile open?
T Mobile is closed now. It will open tomorrow at 9:00 a.m.
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