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T-Mobile

3.6

About this business

Location details

3315 Westpark Dr Houston, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.6396 reviews
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JOSEPH Langenstein's profile image
JOSEPH Langenstein 
3 weeks ago

Great experience with Brittany she help set up my Galaxy watch LTE 

Jose Guevara's profile image
Jose Guevara 
3 weeks ago

I've had a pretty good time here, but one experience in particular knocked this down from being 5 stars. An employee incorrectly told me that only one promotion or the other another was applicable to my account when that was, in fact, not true. I thankfully caught the error in time and took advantage of both promotions, but the fact that I almost lost it and the fact that this incorrect info was likely told to other customers keeps my review from being 5 stars. 

M Alfo's profile image
M Alfo 
3 weeks ago

Mobile Expert Ali was such an angel very knowledgeable, helped me with everything took his time to explain everything and was very patient. Also solved my problem i came in for and he didn't make me wait. 10/10 again Ali Is the person to go to. 

yen guz's profile image
yen guz 
4 weeks ago

Should be open at 10 it is 1033 …said they have “ issues “ in the store and earliest they will open will be 11…. 

Anthony Gonzalez's profile image
Anthony Gonzalez 
a month ago

Worst company in the history of phone companies!! They have held my phone numbers hostage and refuse to allow me to transfer them to another carrier even though all my phones are paid off and no bill is owed. I have called 20x and every time they tell me the port block is off. I tried porting to mint mobile, verizon, and google and ALL OF THEM SAY TMOBILE IS BLOCKING THE TRANSFER. 16 YEARS WITH THESE PEOPLE, WORST COMPANY EVER!!! 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 396 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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