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T-Mobile

3.7

About this business

Location details

3315 Westpark Dr Houston, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.7388 reviews
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Carolina Alvarado's profile image
Carolina Alvarado 
4 days ago

I started with Tierra who was absolutely wonderful but I didn’t catch her in the store again due to my schedule. She was so helpful in directing me on what to do. And then I navigated with Britany and she was spectacular! So patient, understanding, kind and ever so knowledgeable. I was very lucky with both ladies. Britany will have her own store one day. She has a way with people- great customer service is so natural to her. I will be looking for her (sorry Britany, HA) when I have to get a new phone again! Tysm 

Alexis Kirkland's profile image
Alexis Kirkland 
5 days ago

I had an excellent experience at T-Mobile thanks to the outstanding service I received. The representative (tee) was professional, knowledgeable, and incredibly patient while helping me with all of my questions and concerns. They took the time to explain my options clearly and made sure I got the best solution for my needs. The entire process was smooth, friendly, and stress-free. It’s rare to find customer service this exceptional, and I truly appreciate the extra effort they put in to help me. T-Mobile is lucky to have suc... read more

pbg nai's profile image
pbg nai 
5 days ago

TeeTee was an amazing helper, such a great soul… i was having trouble with storage and my icloud back up and she made it a breeze, she’s such a sweet sweet girl… i will definitely be returning to this location just off how great the customer service was from her… she deserves a promotion !!! 

T Champ's profile image
T Champ 
5 days ago

I had the best experience at this location! Tierra went above and beyond to help me. I wasn't sure which phone to choose, and she took the time to walk me through my options and helped me switch to the new iPhone 17 Pro Max. I've been an Android user for years, so this was a big change for me, but she made the entire process easy and stress-free. Tierra is truly a gem! Knowledgeable, patient, and incredibly helpful. You should definitely keep her around. Thank you for the outstanding customer service! 

we got it Removal's profile image
we got it Removal 
5 days ago

Ms. Bright is a wonderful person! I will most definitely come back & see her 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.7 star rating with 388 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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