This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
T-Mobile
- Mobile Phones
- Oshkosh, WI
About this business
Location details
2060 S Koeller St Oshkosh, Oshkosh, WI, 54902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | Closed | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Exceptional service, knowing that we are EX-customers. Not what we have come to expect from T-Mobile.
I recently switched carriers to T-Mobile, and while the process itself ended up being much more frustrating and time-consuming than expected, I want to recognize the team (especially Isabelle!) for their commitment to a positive customer service experience. Unfortunately, my phone had ongoing issues backing up and transferring properly, which led to multiple visits and many hours in the store over a few days. While this was insanely frustrating, it was ultimately out of their control and determined to be a software issue on ... read more
I went to T-Mobile seeking help with the latest update on my iPhone 11. Unfortunately, it turned out my phone needed to be replaced. MJ immediately reframed what could have been a frustrating situation into a positive and reassuring experience. She seamlessly guided me through upgrading to a new phone and made the entire process smooth and stress-free. MJ’s customer care is truly top tier. While waiting, I observed how thoughtfully and genuinely she treated every customer she interacted with. One moment that especially moved... read more
Ohmygosh, the employees here are so nice. While transferring my info from my old phone to my new phone the employee talked to me about all kinds of things. It made the experience much more enjoyable. Not only that, but he was also very honest that he didn't use the phone I bought so he couldn't answer all my questions. I value honesty above all else. Plus, I now have their internet and it is saving me about $35 a month of what Spectrum was charging me.
The wait time was long. 30 minutes or longer. There were several people ahead of me. When they got to me, it only took them a couple of minutes to fix my problem. I was so happy to have my phone back and working. Thank you. 🙂
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 3.6 star rating with 168 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com