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T-Mobile

4.1

About this business

Location details

701 N Washington St Junction City, Junction City, KS, 66441, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1202 reviews
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Elias Alvarez's profile image
Elias Alvarez 
a month ago

I recently visited T-Mobile to set up a brand-new business account, and Tracy made the entire experience outstanding. The process took longer than expected, but she made it feel smooth, easy, and much faster than it actually was. Her hospitality and professionalism were top notch from start to finish. While I was on hold and waiting for different steps to be completed, I watched her assist multiple other customers. Every person she helped left in a great mood, which speaks volumes about her customer service skills. Tracy was... read more

Doc John's profile image
Doc John 
2 months ago

Still nice people working there. Merchandise for purchase have gotten better. Things looking up. 

Lillian Nalule's profile image
Lillian Nalule 
2 months ago

All was good 

Mike Life's profile image
Mike Life 
3 months ago

Anna Johnson at T-Mobile patiently helped an old man navigate setting up a new account with 2 new Iphone 17s. She spent over 2 hours helping me! Best customer service I’ve experienced anywhere for a long long time! I’m very happy I finally left Verizon after 26 years. 

G W's profile image
G W 
3 months ago

Had a TERRIBLE experience with trying to upgrade my phones. I had an hour long online chat with a T-Mobile representative who told me I could get $630 for the iPhone13's I was trading in and the fee for two upgrades up front was $198. To be able to trade in my phones directly, the representative suggested I complete the transaction in store so they could be credited immediately. Upon entering the store, I was greeted by a less then friendly rep who was very condescending in telling me "my plan" would not allow for that much ... read more

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 4.1 star rating with 202 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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