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T-Mobile

3.7

About this business

Location details

709 E Ridge Rd Rochester, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7126 reviews
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Joshua Dolce's profile image
Joshua Dolce 
2 weeks ago

I was switched from metro to t mobile because I'm a good customer or what not. My bill is on auto pay. I was switched 10 months ago. I find out I've been being charged 37 dollars a month more than metro. So my debit had a new expiration date. I became aware of the issue figured be easy enough to figure out. I walk into the store for the first time. It's clean all the employees are dressed professionally I'm thinking great. Well that was until they attempted to help me. The girl was polite and explained that I'm being billed ... read more

Alan Hand's profile image
Alan Hand 
3 weeks ago

Guy was awesome, even gave me one for my Daughter 🫶🏽 That's how you keep a T-Mobile Customer 💯 

Carol Usher's profile image
Carol Usher 
a month ago
anth lib's profile image
anth lib 
3 months ago

My brother bought a galaxy 25 from t mobile n hes having issues with it n this location refused to help him with it..IF IM NOT MISTAKEN ITS YOUR JOB TO HELP CUSTOMERS WITH PRODUCTS.IS IT NOT.ID FIRE ALL YOU EMPLOYEES..... 

batmanfan 890's profile image
batmanfan 890 
3 months ago

Came needing with help with my phone. SheShe , she was awesome with helping me with my phone situation. She was the best , wonderful customer services. Will return back for her 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.7 star rating with 126 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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