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T-Mobile

3.6

About this business

Location details

709 E Ridge Rd Rochester, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6127 reviews
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Eugene Jones's profile image
Eugene Jones 
a month ago

Walked in no one acknowledged me… I just walked right back out. No customer service here whatsoever. 

Joshua Dolce's profile image
Joshua Dolce 
2 months ago

I was switched from metro to t mobile because I'm a good customer or what not. My bill is on auto pay. I was switched 10 months ago. I find out I've been being charged 37 dollars a month more than metro. So my debit had a new expiration date. I became aware of the issue figured be easy enough to figure out. I walk into the store for the first time. It's clean all the employees are dressed professionally I'm thinking great. Well that was until they attempted to help me. The girl was polite and explained that I'm being billed ... read more

Alan Hand's profile image
Alan Hand 
2 months ago

Guy was awesome, even gave me one for my Daughter 🫶🏽 That's how you keep a T-Mobile Customer 💯 

Carol Usher's profile image
Carol Usher 
3 months ago
anth lib's profile image
anth lib 
4 months ago

My brother bought a galaxy 25 from t mobile n hes having issues with it n this location refused to help him with it..IF IM NOT MISTAKEN ITS YOUR JOB TO HELP CUSTOMERS WITH PRODUCTS.IS IT NOT.ID FIRE ALL YOU EMPLOYEES..... 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 127 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 8:00 p.m. 

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