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T-Mobile
- Mobile Phones
- Rocky Point, NY
About this business
Location details
415 NY-25A Suite C, Unit C, Rocky Point, NY, 11778, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Avoid this store at all costs. I went in to upgrade a single line after being assured my monthly bill would only increase by $20. Instead, my next bill jumped by $150. When I called T-Mobile, I discovered the store associate had fraudulently added two unauthorized lines to my account without my knowledge or consent.When I returned to the store to fix this, an employee named Albert refused to help, claiming the system was down, and failed to offer even a basic apology. I finally resolved the issue and received a credit only a... read more
You don’t need to take a tablet or a hotspot with a normal phone upgrade, they say it’s included, but it’s not. a tablet costs $20 per month, a hotspot is $50 per month, your plan is usually changed to a lower cost to make it seem like you aren’t paying for these but you in fact are.
Hadi is the best. Omg amazing service here. Truly the best experience ever. Thanks so much. I will be sending others to this store. A+
Hadi is the best salesman-Manager ive ever dealt with thanks in advance
Went to the Rocky Point T-Mobile store for an upgrade and got a great BOGO deal. The store was busy, but the team was friendly, made the whole process easy. Really appreciate thecustomer service.
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4.3 star rating with 119 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open tomorrow at 10:00 a.m.
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