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556 Marsh Landing Pkwy, Jacksonville, FL, 32250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Find Another T-Mobil Store. The employees here are uninformed and poorly trained. They definitely don't want to be bothered with customers. My first visit, my battery wasn't holding a charge. I have the extended warranty. I was told to go to a repair shop. Another store replaced my phone. This time my screen was cracked. They told me to file a claim on the website. The website directed me to make an appointment at the very store I just left. The staff incompetence is mind blowing... I should have never gone there a second ti... read more
Daries was fantastic! He helped me upgrade my phone and service and made the whole process easy and stress-free. He was friendly, patient, and took the time to answer all of my questions. Excellent customer service—I really appreciate his help!
Went in to switch providers and am glad I did! Great service, great savings, great deals on the phones. Super happy with this store in particular, I did try another store first and wasn’t greeted as nice or helped as kindly. I believe it was Derrika and Evan there at Jax Bch store today.. I thank them very much!!
Was able to upgrade my phone with minimal charge and have all my data, contacts and pictures moved over perfectly. Great customer service by the assistant manager. Thank you!
Came in for SIM chip. No waiting. Helpful staff served me immediately. Got an eSIM for free and was on my way. Definitely recommend 10/10.
T-Mobile has a 4.2 star rating with 149 reviews.
T-Mobile is closed now. It will open tomorrow at 10:00 a.m.
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