T-Mobile

Kelly Trent 

on Google

a week ago

We had to come in today to replace a broken phone for an out of town family member. Amayah was an incredible help, and provided excellent service. I appreciate the quality of help we received. 

Chanai Balbuena 

on Google

2 weeks ago

Traveled to jax and forgot my power adapter for my wireless modem and Donnell didn't miss a beat with helping me to get a replacement. In and out in less than 10 minutes. That gentleman right there gets an A++ for his amazing customer service!!! 

Daniel Clark 

on Google

a month ago

Joel was a great help After being on the phone with tech for an hour and 45 minutes, they contacted him and let him know. I was on the way in and he had me out of the store within minutes. Totally set up and ready to go. I am impressed without initiative. The staff are at this location. Keep up the good work 

Amanda Herrington 

on Google

3 months ago

Incredibly disappointed in the service at this location as a longtime T-Mobile customer. Not one of the three employees could be of assistance after Apple sent us back to them after they sold us a bad iPhone less than a month ago. They didn’t attempt to be helpful and were even condescending in their explanation that there was nothing they could do. This was our second poor experience at this location. It’s worth driving elsewhere. 

Sairam Rangachari 

on Google

4 months ago

Don’t bother coming to this store. Not helpful at all. We wanted to upgrade and they didn’t have stock (which is fine) but they refused to look up the account, articulate the new bill or have them shipped to us. They literally said they are more focused on new customers right now. I get all that but come on not at the cost of loyalty from existing customers. Just go to the town center or Hodges or the one on A1A. Save yourselves some time and energy.