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T-Mobile

3.9

About this business

Location details

49 South County Commons Way, Unit F2, Unit F-2, Charlestown, RI, 02879, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.984 reviews
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Kristen Ayers's profile image
Kristen Ayers 
3 weeks ago

We cannot be more disappointed in T-Mobile and the staff in South County. Gio helped us initially and there were issues from the start. We were lied to about the service we would get and once received our bill were being charged substantially more than what was told to us. We were lied to about the areas they provide service to. The service is awful locally, when we travel domestically and abroad. Constantly no service. Starlink doesn’t work as told it would either. Nothing but lies. Nobody communicates at the company. If yo... read more

Christina Lerner's profile image
Christina Lerner 
2 months ago

James from TMobile was so helpful with my transaction today. There was such a long line of people behind me, but James remained calm, patient, and very friendly. This TMobile location is very lucky to have him on their team. Highly recommend. Update: 9/2/2025 I returned to store again as T-Mobile did not send shipping box for my trade in . Happy to see James again, who helped me again with my transaction. The store was very busy , as usual, and James remained calm, polite , and patient as he helped me resolve my shipping lab... read more

Susan Backman's profile image
Susan Backman 
2 months ago

My experience with James, the ONLY employee in the store; was exceptional. I witnessed in the almost four hours I was there, the most patient, kind and exceptional customer service I have ever seen. He had three sets of people at the counter, all experiencing a mirage of problems, three sets of people waiting and more coming through the door while I waited over two and a half hours to be the next in line. He greeted everyone and asked their problem and politely asked them to wait patiently. He apologized to everyone and made... read more

Christina Lerner's profile image
Christina Lerner 
3 months ago

James from TMobile was so helpful with my transaction today. There was such a long line of people behind me, but James remained calm, patient, and very friendly. This TMobile location is very lucky to have him on their team. Highly recommend. 

Leslie Kurtz's profile image
Leslie Kurtz 
3 months ago

James did an outstanding job selling me my phone. 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.9 star rating with 84 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 7:00 p.m.  

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