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T-Mobile
- Mobile Phones
- Leominster, MA
About this business
Location details
100 Commercial Rd, Leominster, MA, 01453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Bad customer service!!!
I came to this retailer to switch from Verizon. Pretty much everything that could go wrong did but mostly through a comedy of errors. I was offered a 2-week free trial of internet, t-mobil billing department charged me. Within two days my application for a trade-in premotion was denied, but they hadn't even send me the return box with prepaid postage. It was one problem after another. At this store, my situation was elevated directly to the manager immediately and she repeatedly went to bat for me. She used their internal ph... read more
I had a mixed experience at this T-Mobile store today. I asked an employee who speaks Spanish if the iPhone 17 Pro was available because there were several customers waiting, and I wanted to know if it was worth waiting. She told me she was helping another customer and did not answer my question. A simple yes or no would have taken only a few seconds and helped me decide whether to stay. Her response felt dismissive. After waiting about 30 minutes, I asked a young male employee who was very gentle, polite, and professional. ... read more
David and Sara are the best they took such good care of us today way better than other store near Starbucks and better than 611
The new manager Sarah is super nice and was very helpful!
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 3.2 star rating with 69 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open at 10:00 a.m.
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