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T-Mobile

3.6

About this business

Location details

9823 Jefferson Davis Hwy, Five Mile Fork, VA, 22407, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.6133 reviews
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N's profile image
N 
9 months ago

I’m leaving this review so that future customers can make a more informed decision to do business with this location. The associate I worked with, David, was personable and kind and answered as many of my questions as he accurately could. I have no issue with his communication at all. My issue is that he was ill informed. My decision to switch to T-Mobile from another carrier was 100% influenced by the bad information I received; namely, that I would receive an autopay discount AND a “work perk” discount as a federal employe... read more

Beyra Alvarez Hipolito's profile image
Beyra Alvarez Hipolito 
10 months ago

Paola the worst customer service stay away from this place. Nasty attitude. I wish that I could leave 0 starts 

Shaun Watson's profile image
Shaun Watson 
10 months ago

Poor customer service. Their system appears to always be down and the workers always seem to have a goal to get rid of you unless you’re buying something. Overall T Mobile as a company fails at transparency, and efficiency. Simple actions are always cumbersome or includes run around. 

Genia Wortman's profile image
Genia Wortman 
10 months ago

Very nice people 

Michael Patterson's profile image
Michael Patterson 
11 months ago

Employees in the store could not help me remove the SIM card from my tablet. I ended up having to go up the street to uBreakwefix. Poor attitudes... 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 133 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 8:00 p.m. 

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