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T-Mobile

3.6

About this business

Location details

9823 Jefferson Davis Hwy, Five Mile Fork, VA, 22407, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.6133 reviews
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N's profile image
N 
a month ago

I’m leaving this review so that future customers can make a more informed decision to do business with this location. The associate I worked with, David, was personable and kind and answered as many of my questions as he accurately could. I have no issue with his communication at all. My issue is that he was ill informed. My decision to switch to T-Mobile from another carrier was 100% influenced by the bad information I received; namely, that I would receive an autopay discount AND a “work perk” discount as a federal employe... read more

Beyra Alvarez Hipolito's profile image
Beyra Alvarez Hipolito 
a month ago

Paola the worst customer service stay away from this place. Nasty attitude. I wish that I could leave 0 starts 

Shaun Watson's profile image
Shaun Watson 
2 months ago

Poor customer service. Their system appears to always be down and the workers always seem to have a goal to get rid of you unless you’re buying something. Overall T Mobile as a company fails at transparency, and efficiency. Simple actions are always cumbersome or includes run around. 

Genia Wortman's profile image
Genia Wortman 
2 months ago

Very nice people 

Michael Patterson's profile image
Michael Patterson 
2 months ago

Employees in the store could not help me remove the SIM card from my tablet. I ended up having to go up the street to uBreakwefix. Poor attitudes... 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 133 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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