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T-Mobile

3.6

About this business

Specialties We're not like other wireless carriers. We're breaking the old rules of wireless with no annual service contracts, no overages and no surprises on your monthly bill all on America's best unlimited network. T-Mobile's network now ranks #1 in 4G LTE speed and availability. Now get Netflix on us and binge all your Netflix favorites at no extra charge when you have 2+ lines of T-Mobile ONE. Stay connected in the air and abroad with free in-flight texting and 1 hour of data on Gogo enabled flights and talk and text in... read more

Location details

9250 76th St, Pleasant Prairie, WI, 53158, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.667 reviews
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Luis Jaime's profile image
Luis Jaime 
on Google
3 years ago

I got lied to by two of the workers there. I was always wondering why my credit score isn’t going up in the past couple of months. It’s because they lied and took advantage of me when I knew nothing and when they sold me an IPhone that I only wanted they threw in an Apple Watch without me knowing and I was about to pay $600 dollars for an Apple Watch I did not want. Not only will they lie to you they take your money without you knowing so it looks good on them. I do not recommend this place I would go to Verizon in my opinio... read more

Kalena Sartin's profile image
Kalena Sartin 
on Google
3 years ago

Had my phone switched from one line to another, the worker told me he wasn’t allowed to put the new SIM card in my phone. Was told my phone number would stay the same. My number changed and when I went back 10 mins later to get it fixed all they wanted to do was argue, interrupt, and talk over me. Overall very disrespectful and seems like the workers don’t really care about customer service. 

Tiffany Mintern's profile image
Tiffany Mintern 
on Google
3 years ago

The manager of this location is unbelievably sarcastic and does not take a hint when he’s making someone feel uncomfortable. I went in to upgrade my phone and my sons phone and the whole almost 3 hours we were there he was relentless. To the point that a staff member (female) told him to leave this girl alone. His unprofessional behavior while I was in the store and his comments to his employees about how he only has them working because he’s short staffed made myself and my stepdaughter want to leave. Cringe. Their sales ta... read more

Daniel Mikal's profile image
Daniel Mikal 
on Google
3 years ago

This review is for T-Mobile as a whole and not this specific store. 0 Stars for T-Mobile across the board. T-Mobile charged me an extra $220 in Feb2022 and I have been on the phone over and over, it is JUN2022 now. I’ve called customer service, they have promised to send a check to my house, but no check comes. They’ve promised to refund the amount to my bank account within 24 hours, but nothing is refunded. The people promised to process my refund aren’t sending the “form” to the offsite processing site, which has no phone ... read more

ItzMeLuiz's profile image
ItzMeLuiz 
on Google
3 years ago

I got lied to by two of the workers there. I was always wondering why my credit score isn’t going up in the past couple of months. It’s because they lied and took advantage of me when I knew nothing and when they sold me an IPhone that I only wanted they threw in an Apple Watch without me knowing and I was about to pay $600 dollars for an Apple Watch I did not want. Not only will they lie to you they take your money without you knowing so it looks good on them. I do not recommend this place I would go to Verizon in my opinio... read more

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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.6 star rating with 67 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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