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T-Mobile
- Mobile Phones
- Altoona, PA
About this business
Visit T-Mobile Altoona cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
Location details
2764 Plank Rd Altoona, #A31, Altoona, PA, 16601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I was looking to upgrade my phone from a different carrier, walked in and after being told with my trade in and the promotion for being a new customer that I would receive the phone for free. 3 months forward I’m paying for the phone service and the phone. I’ve called t-mobile many times with no help, the service sucks. I would stay away from this store at all costs, sure wish I did. You talk to anyone it’s like they don’t care because there are a hundred more people that will replace you if you leave. So I guess I’m going t... read more
The customer service was very courteous and professional. The T-Mobile system to port the phones was a headache! She called a CS Rep who said our plan was not in existence but with another Rep it was and then it takes a day to get the one we wanted. So always plan to spend more time there then you think.
I went into this store to try to get an Apple Watch. I told the guy, Abdulah, that I wanted a series 10. So, he goes in the back and gets one. Rings me out and sends me on my way. I drive all the way home, only to find out he has given me an SE gen 2 instead of what I asked for. So I drive back to their store and they have the audacity to charge me a restocking fee, for something that wasn’t even my fault. It was literally less than 3 hours from when I was in there the first time. Now their customer service person is a... read more
we bought a new iPhone 16 at your store but the exact model we wanted and color wasn’t available so it was shipped to us over the weekend I came in today Monday November 4 and no one was at the store at 3:30 or 4:00 PM and the doors are locked. I’m very surprised that no one was there. Are you coming back in a few days. I was counting on your help to get everything set up on the new phone! As it turned out, every employee was apparently sick on that Monday. You need a system in place let customers know you are unexpected... read more
Went to this location because the other one I usually go to/get my screen protector changed at was out of screen protectors. Was denied even though I pay monthly for the insurance. Will not be going back to this location even if it’s the last T-Mobile location in Altoona. Would recommend the location on E plank.
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4 star rating with 88 reviews.
When is T-Mobile open?
T-Mobile is open now. It will close at 5:00 p.m.
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