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T-Mobile
- Mobile Phones
- New York, NY
About this business
Location details
260 E 161st St, New York, NY, 10451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
They never answer the phone. The phone will ring multiple times and no one would answer. I go by the store and see a few workers but not one person can answer the phone
Store has good customer service specially this bori I forgot he’s name , but boy that guy omg ! lol you’ll leave out the store happy guarantee 👍 keep up the good work guys
Staff here was completely stupid and incompetent, the Girl staff with curly hair was on facetime the entire time instead of helping me and made me wait over ten minutes
Horrible Customer Service!!!
Dear T-Mobile Customer Care, I am writing to formally file a complaint about an extremely unprofessional experience I had at your T-Mobile store located at 260 East 161st Street on June 12, 2025. During my visit, I was assisted by an employee named Jay, who showed a clear lack of professionalism. Jay spent most of the time texting on their phone and gave me the bare minimum of attention. I felt dismissed and ignored, despite being there to set up a prepaid service. Another female employee made it clear she didn’t want to hel... read more
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4 star rating with 214 reviews.
When is T-Mobile open?
T-Mobile is open now. It will close at 8:00 p.m.
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