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3019 30th Ave, New York, NY, 11102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Cristian was super helpful in finally securing me a phone I’ve been dying for. Amazing customer service; He definitely deserves a raise!
Visited the store on 2/23/2023 to switch from AT&T to T-Mobile. What a waste of time, when I entered one sale clerk sliding his behind from left and right on the counter. The other sales clerk was very busy on the phone texting. No other customers were in the store, but these two didn't want to work. I wanted to see the Apple I-phone 14 but there were none on display. I asked politely if they have it. And they answered yes, but not on display. When I asked if I could see it, they didn't react or pretended not to hear me. Thi... read more
Throw all expectations of customer service out the window, unless you expect the worst. Not greeted or even acknowledged and waited five minutes while the only representative dealt with the 1 other client in the store. Not even a glance at me.
Staff was actually not helpful at all. They made you more confused and showed no effort whatsoever in helping. They were not friendly, they also had a very sarcastic attitude. Very bad store. I will never step in there again!
T-Mobile has a 3.8 star rating with 121 reviews.
T-Mobile is open now. It will close at 8:00 p.m.
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