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T-Mobile

3.8

About this business

Specialties We're not like other wireless carriers. We're breaking the old rules of wireless with no annual service contracts, no overages and no surprises on your monthly bill all on America's best unlimited network. T-Mobile's network now ranks #1 in 4G LTE speed and availability. Now get Netflix on us and binge all your Netflix favorites at no extra charge when you have 2+ lines of T-Mobile ONE. Stay connected in the air and abroad with free in-flight texting and 1 hour of data on Gogo enabled flights and talk and text in... read more

Location details

3019 30th Ave, New York, NY, 11102, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.8121 reviews
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Sole Survivor's profile image
Sole Survivor 
on Google
2 years ago

Cristian was super helpful in finally securing me a phone I’ve been dying for. Amazing customer service; He definitely deserves a raise! 

Craig Antwort's profile image
Craig Antwort 
on Google
2 years ago

Visited the store on 2/23/2023 to switch from AT&T to T-Mobile. What a waste of time, when I entered one sale clerk sliding his behind from left and right on the counter. The other sales clerk was very busy on the phone texting. No other customers were in the store, but these two didn't want to work. I wanted to see the Apple I-phone 14 but there were none on display. I asked politely if they have it. And they answered yes, but not on display. When I asked if I could see it, they didn't react or pretended not to hear me. Thi... read more

A S's profile image
A S 
on Google
2 years ago

Throw all expectations of customer service out the window, unless you expect the worst. Not greeted or even acknowledged and waited five minutes while the only representative dealt with the 1 other client in the store. Not even a glance at me. 

Bruno Silva's profile image
Bruno Silva 
on Google
2 years ago

Staff was actually not helpful at all. They made you more confused and showed no effort whatsoever in helping. They were not friendly, they also had a very sarcastic attitude. Very bad store. I will never step in there again! 

Amira Elmakawy's profile image
Amira Elmakawy 
on Google
2 years ago
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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.8 star rating with 121 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open on Friday at 8:00 a.m. 

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