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T-Mobile

3.0

About this business

Specialties We're not like other wireless carriers. We're breaking the old rules of wireless with no annual service contracts, no overages and no surprises on your monthly bill all on America's best unlimited network. T-Mobile's network now ranks #1 in 4G LTE speed and availability. Now get Netflix on us and binge all your Netflix favorites at no extra charge when you have 2+ lines of T-Mobile ONE. Stay connected in the air and abroad with free in-flight texting and 1 hour of data on Gogo enabled flights and talk and text in... read more

Location details

5561 Broadway, New York, NY, 10463, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:30 p.m.
Tue10:00 a.m. to 7:30 p.m.
Wed10:00 a.m. to 7:30 p.m.
Thu10:00 a.m. to 7:30 p.m.
FriClosed
SatClosed
SunClosed
3.051 reviews
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Guariix7's profile image
Guariix7 
on Google
2 years ago

Worst costumer service they have there. I did a claim over the phone and they send me a new device to that stored and the fat guy dint want to give it to me which i order spoke to tmobile over the phone to bring the old one in and they give me a new one but the guy insists not to give it to me worts stored ever and worst costumer service  

Abraham Leon's profile image
Abraham Leon 
on Google
2 years ago

I found my phone cheaper at Best Buy. Google Pixel 6a 

Rudy Garcia's profile image
Rudy Garcia 
on Google
2 years ago
desiree develops's profile image
desiree develops 
on Google
2 years ago

Worst customer service ever! Especially from the tattooed young woman, she was very disrespectful and told me I wasted her time because I had a few questions on the purchase of the new iPhone. Imagine genuinely needing help and instead receiving rude comments and unnecessary attitude, she was literally rushing me to make a purchase … felt very scammy! 

Dorothy Shepherd's profile image
Dorothy Shepherd 
on Google
2 years ago

This store stinks. I went in there to ask a question about a damaged phone. The manager, I assume , the short round face man was rude and disrespectful. Would not let me tell my story, he didn't want to take the time . I 've had a T Mobile account at this store for at least 15 or more years. Seriously considering switching to Spectrum. No excuse for bad customer service. 

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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3 star rating with 51 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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