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T-Mobile
- Mobile Phones
- Concord, CA
About this business
Location details
470A Sun Valley Mall, Concord, CA, 94520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I had a very uncomfortable experience at the T-Mobile store in Sunvalley Mall. I came in to have my screen protector replaced, and the employee helping me gave me a hard time about it even though it should have been a simple process. What really concerned me was how my personal information was handled. The employee wrote my phone number down on paper and did not properly secure or protect my information. Later that day, a random person texted me saying they found my number on a piece of paper in the parking lot. That made me... read more
I recently visited the T-Mobile store at Sunvalley Mall in Concord, CA, and I had an amazing experience with Shalvina. I’ve been to other T-Mobile locations before, but the service she provided truly stood out. From the moment we walked in, she welcomed us with a warm smile and such a positive attitude. She was patient, kind, and genuinely cared about helping us with everything we needed. Her generosity and professionalism made the whole experience smooth and stress-free. It’s rare to find customer service like this these da... read more
Shalvina at the T-Mobile store in Sunvalley Mall, Concord, CA truly stands out as an exceptional Mobile Expert. She is highly knowledgeable, efficient, and takes the time to explain everything clearly without ever making you feel rushed. Her professionalism and warm approach made the entire experience smooth and completely stress-free. I highly recommend her to anyone looking for outstanding service!
Barbarita Linares was super helpful & friendly and easy to work with. Chuy was also great answering questions & getting everything setup with no issues. Highly recommend!!
I tried calling but the keep hanging up, 5 times 😡
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4.1 star rating with 59 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open at 10:00 a.m.
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