T-Mobile's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

T-Mobile

4.1

About this business

Visit T-Mobile Riverbank cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

2441 Claribel Rd suite c, Ste C, Riverbank, CA, 95367, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1132 reviews
Select a rating
Cheri Cupps's profile image
Cheri Cupps 
on Google
a month ago

Long term Tmobile user. Went to this store and purchased a phone, got home while charging it got so hot I called them the same day. They said I cant use the phone while charging it. So The next day when using it without being on a charger, it became so hot it burned my ear. I took it back and they refused to exchange it. Tried to accuse me of scratching it. The scratch has nothing to do with the battery overheating I'm sure. I also think he scratched it so he didn't have to replace it. Since the phone is unusable they stole ... read more

Hallow Eve's profile image
Hallow Eve 
on Google
4 months ago

If you have any warranty issue with your phone they will not help you here. I spent over an 1 hour on phone with T mobile to solve an warranty issue with my phone, they sent my replacement to this location. When I went in to take care of the exchange manager refused to cover/help me....telling me its not a warranty problem. There is absolute no damage to my Samsung 6 flip phone, the main screen just stopped working for no reason and its only 8 months old. They proceeded to tell me to file insurance claim on the website, I to... read more

B JP's profile image
B JP 
on Google
6 months ago

Do not go to this store even if it's the closest to you, drive to Modesto. The employee we dealt with was extremely rude. The manager Pat was just as bad. We had a rep from T-Mobile corporate on the phone telling the employee and manager that they were wrong in how they handled our situation. If I could give them zero stars I would. Just saying....if you want to deal with a smart ass with an attitude, that's what you will get at this location. 

Trish Simao's profile image
Trish Simao 
on Google
6 months ago

This store has been absolutely amazing every time I’ve come in. The staff is always helpful and knowledgeable. The Manager has been outstanding every interaction. I actually will drive the extra distance to come specifically to this store. 

Linda Brassesco's profile image
Linda Brassesco 
on Google
7 months ago

I have gone into the Riverbank, CA T-Mobile store 3 times to try and return a trade in phone for credit on my T-Mobile account. 3 times I was told by employees and a store manager that they don’t accept the old phones there for liability reasons. I was told this even though I showed them a text message FROM T-MOBILE that said u could turn it in to a T-MOBILE STORE!!!! they refused to take the trade in. I went to the TMobile store to turn it in because of the convenient location to my home. They refused to help me and take th... read more

View all google reviews

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 4.1 star rating with 132 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com