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T-Mobile

4.2

About this business

Specialties We're not like other wireless carriers. We're breaking the old rules of wireless with no annual service contracts, no overages and no surprises on your monthly bill all on America's best unlimited network. T-Mobile's network now ranks #1 in 4G LTE speed and availability. Now get Netflix on us and binge all your Netflix favorites at no extra charge when you have 2+ lines of T-Mobile ONE. Stay connected in the air and abroad with free in-flight texting and 1 hour of data on Gogo enabled flights and talk and text in... read more

Location details

1850 Apple Blossom Dr Suite N171, N171, Winchester, VA, 22601, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2177 reviews
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pablo santiago's profile image
pablo santiago 
on Google
3 months ago

Do not go to that store. I am writing to express my disappointment with the experience I had while transferring from AT&T to T-Mobile. One of the main reasons I switched was the offer to cover the cost of my two devices as part of the trade-in program. I entrusted the store staff with my devices as part of the process. Unfortunately, both devices were lost or stolen while in their possession im pretty sure they got stolen in store because is not record on system. When I made the switch, Carson, the manager at the store, assu... read more

Sophia Alvini-Moore's profile image
Sophia Alvini-Moore 
on Google
4 months ago

This was the best customer service I’ve ever received at a T-Mobile store. Shout out to Ricky. 

Emily Rose Windle's profile image
Emily Rose Windle 
on Google
4 months ago

Very poor customer service. This is not a main retailer so they can only help with limited things, but they don’t tell you that up front. 

E's profile image
E 
on Google
5 months ago

Staff is beyond helpful, they helped me with my phone transfer and answered all my questions. Love their energy. 

Shannon Nuckles's profile image
Shannon Nuckles 
on Google
5 months ago

The man who waited on me was very knowledgeable and helpful with adding a new phone to my account. 

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Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 4.2 star rating with 177 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open tomorrow at 8:00 a.m. 

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