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T-Mobile
- Mobile Phones
- Medina, OH
About this business
Location details
4184 Pearl Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
There is a recent negative review of this store complaining about needing the T-life app to purchase or upgrade a phone. While annoying, that is no fault of the employees at the retail stores. I had to jump through many hoops to upgrade my phone, but Abby was extremely helpful and patient in explaining the process and walked me through every step. Seriously amazing. If you are unsure what you need to do or what the process entails, I highly suggest you call or visit the store BEFORE you plan on purchasing a new phone so you ... read more
My husband and I have been with TMOBILE for at least 23 years, if not more. The Medina store and employees are absolutely the worst. We walked in the store tonight. We were looking to add a line and phone to our existing account and we were told by Kevin, #1- we could do this through the TMOBILE life app. Um, no. If I am going to potentially purchase an IPhone, I do not want to attempt to do this on my own. Some help from TMOBILE employees is needed and I don’t think it’s unreasonable. #2- we were told there was no promotion... read more
Ryan was extremely helpful! Took care of a months long issue within minutes of walking into the store.
Ryan was extremely helpful! Took care of a months long issue within minutes of walking into the store.
This has been my home store for years. Almost 8 years. So grateful that this branch is close to my home. Satellite stores don't even come close to this. I like the akron's I like parmas but Medina's is the best. If they don't have the answer for something they go out of their way to make sure that they find it so they can provide me with the right answer. I don't have to worry about filtering through bull crap, garbage excuses and a rotating display of temporary employees. The Medina store screens and educates its people lik... read more
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4.2 star rating with 86 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open at 10:00 a.m.
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