T-Mobile's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

T-Mobile

3.5

About this business

Location details

450 Sam Ridley Pkwy W #300, Suite 300, Smyrna, TN, 37167, United States

Get directions
WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.5279 reviews
Select a rating
Tracy Gallagher's profile image
Tracy Gallagher 
2 weeks ago

Disappointing and misleading experience I had a very disappointing experience at the T-Mobile store in Smyrna. My account was changed without my permission, and when I raised concerns, the manager (Travis) repeatedly insisted they were “saving me money.” In reality, my plan was downgraded, which reduced my benefits. When I tried to resolve the situation, I was met with resistance, including refusal to waive a restocking fee and being told my trade-in device had little value. Overall, I felt dismissed rather than helped. I wo... read more

Mary Freeman's profile image
Mary Freeman 
3 weeks ago

Why does it have to take so long? Other than that it was great. 

Juan Knight's profile image
Juan Knight 
a month ago

Great service and communication.. Definitely great customer service!! 

Richard Adams's profile image
Richard Adams 
a month ago

Travis is an expert with T-Mobile phones !!, better keep him 

Eddy Mouro's profile image
Eddy Mouro 
a month ago

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.5 star rating with 279 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com