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T-Mobile

3.9

About this business

Location details

4117 Hillsboro Pike Suite 100, Suite 100, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.9141 reviews
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Beverly McInnis's profile image
Beverly McInnis 
recommend  Recommended
5 years ago

It was quick and painless getting our new phones 

Katie Holm's profile image
Katie Holm 
recommend  Recommended
5 years ago

Today I came by the Florence store to get help resolving issues I was having with my phone. John was outstanding. He had a great personality, and kept reassuring me that he would do everything he can to help fix the problem I was experiencing. He was patient, knowledgeable, and had a great attitude!! I highly suggest swinging by to see John if you are having issues or if you’re switching to T-Mobile! The great customer service that I received from him today is how every network company should be! 

Sterling Laubach Jr.'s profile image
Sterling Laubach Jr. 
recommend  Recommended
5 years ago

EarthRealm62.Live Highly Recommended Mobile Provider! Proffesional & Polite Staff, Quality Products & Services throughout the United States. https://www.facebook.com/Earthrealm62.Live/videos/1855387274628231/ 

Torie Garcia's profile image
Torie Garcia 
5 years ago

Gone to this location for years, no major issues until today. Long story short, we were told to go back to another in district T-Mobile so they could fix a problem, or we could pay another $300, and start all over with them--which would include sending a new phone back for no reason other than ordering the exact same one back through them. New phone has no issues, issue is they didn't set up the return info for the trade in phone. Perhaps Jose could have been more helpful if he weren't so concerned with his social media and ... read more

Business response:

I’m sorry to hear this Torie. That’s not the experience we want for our customers! Can you email me at jordan.stubblefield@t-mobile.com so I can better understand the issue and help resolve this situation? 

Judy Grange's profile image
Judy Grange 
recommend  Recommended
5 years ago

We needed new ear buds. Alex greeted us & was very attentive to helping get the right ones. I would of gotten the wrong kind not even thinking about the plug end. I mentioned to him how I was a TMobile Tuesday fan & was upset I didn’t get a flashlight. He offered to check to see if there were any left. And there was. I was so excited. He didn’t have to even acknowledge my woah about it since Tuesday was well past. He defo went the extra step for me. And seriously made my week. ❤️ 

William Wayne Brown's profile image
William Wayne Brown 
recommend  Recommended
5 years ago

AWESOME! Man . I walked. asked them about the free flashlight. I got 4 free 

Business response:

Thank you so much William! We appreciate you stopping by to see us. We love our T-Mobile customers! Stop by and say hi any time! 

Angelica Peace's profile image
Angelica Peace 
5 years ago

because they are down right ruthless bottom line I call it Atlantic City Style I will never ever step foot in that f****** sewer again 

Anonymous's profile image
Anonymous 
5 years ago

It's an Apple party! The new iPhone 12 and iPhone 12 Pro are available starting this FRIDAY October 23rd! Be one of the first 5G Apple customers. The New iPhone 12 is the first 5G iPhone with major upgrades and the best part is you can trade-in your existing iPhone and receive up to $500 off plus the perfect pairing for your new 5G iPhone is the Apple Watch SE for only $199 ($8 a month for the watch) …or the New Series 6 is $400 with a new watch activation! Don't wait! Stock will be limited in-store on launch so don't wait! ... read more

Anonymous's profile image
Anonymous 
5 years ago

The new Apple iPhone 12 is the first 5G iPhone that can take advantage of our powerful, nationwide 5G network. Get a great deal on either the iPhone 12 or iPhone 12 Pro with T-Mobile today! 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 3.9 star rating with 141 reviews. 

When is T-Mobile open?

T-Mobile is open now. It will close at 8:00 p.m. 

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