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T-Mobile
- Mobile Phones
- Wauconda, IL
About this business
Location details
525 W Liberty St, Suite A-120, #A-120, Wauconda, IL, 60084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Had a phone sent here as a warranty replacement because the LCD screen had a issue, no cracks no damage just a very common issue with the flip phones where they close. It's specifically mentioned on the warranty for this phone. Caitlyn refused to give me my phone because the LCD screen had a issue.. So I was sent to get a phone for a specific reason and she denied me for that very reason. Went to Crystal lake and got the replacement phone with no issues. She also told a customer he was not allowed to purchase a phone that he... read more
On Sat Sept 13th, I was in the Wauconda location with my mother who was having some technical trouble with her email. Caitlynn helped us for over an hour trying to figure it out. She got it all straightened for my mom. Caitlynn was EXTREMELY patient with us. We were very pleased with her willing to help and the time spent with us.
such great service! would definitely recommend this tmobile
I'm a 25+ year T-mobile customer. With very little problems. I went to the store for tech support. The young man was not helpful his advise after barely listening to me and not making eye contact was to replace the phone. Left, called support and will follow up with a different store. Trouble shooting agrees I need a new sim card at n/c.
Kaitlyn was very helpful and patient helping me understand plans and which one fits my needs. She is very knowledgeable in the products offered.
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4.3 star rating with 118 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open tomorrow at 8:00 a.m.
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