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T-Mobile

4.2

About this business

Location details

14744 Biscayne Blvd Suite 40, Suite 40, North Miami, FL, 33181, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
FriClosed
SatClosed
SunClosed
4.2215 reviews
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Hal Schoenfeld's profile image
Hal Schoenfeld 
a week ago

Update on January 26th, 2026. I needed to upgrade my phone due to work and apps not working as my phone became outdated. Isaiah helped me get into a new phone and was very honest and fair and I'm very satisfied once again and it was a very good transfer of information and answered lots of questions it's well worth the customer service to come here and buy the phone here and be serviced here. Thank you Isaiah Great experience on a warranty exchange with ISAIAH NAPOLEAN. Was extremely knowledgeable and made the transition from... read more

Nurdan Yuzbasioglu's profile image
Nurdan Yuzbasioglu 
3 weeks ago

The worst customer service I’ve ever had!!! They are extremely rude and slow! I just came to buy speaker and waited on the waiting list almost 1 hour and their attitude was horrible! 

Alexandros Vastardis's profile image
Alexandros Vastardis 
4 weeks ago
Bonze Luc's profile image
Bonze Luc 
a month ago

Excellent customer service! 

JIMMY HO's profile image
JIMMY HO 
a month ago

Executive Leadership – Aligned to T-Mobile Leadership Principles Manager: Sophia G. Customer Obsession Sophia G. consistently demonstrated a customer-obsessed mindset throughout my in-store experience. While supporting two customers with device trade-ins, she actively listened, anticipated concerns, and ensured each interaction was handled with clarity, empathy, and precision. Her focus was not transactional—it was centered on delivering the right outcome for the customer, reinforcing trust in the T-Mobile brand. Un-carrier ... read more

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 4.2 star rating with 215 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

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