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T-Mobile
- Mobile Phones
- Saugus, MA
About this business
Visit T-Mobile Saugus cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
Location details
371 Broadway, Saugus, MA, 01906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Cell Phone Problem I have been a long time customer of T-Mobile who always pays the bill on time. I had a problem with my cell phone, then with their replacement cell phone. The Saugus shop was unable to reach T-Mobile customer service, though he tried. He was not permitted to give me another phone. I had to call customer service, who made me call by land line, so they could do "diagnostics" which was baloney... another way to provide bad customer service. This whole operation lacks customer focus. I even wrote on line to th... read more
Cell Phone Problem I have been a long time customer of T-Mobile who always pays the bill on time. I had a problem with my cell phone, then with their replacement cell phone. The Saugus shop was unable to reach T-Mobile customer service, though he tried. He was not permitted to give me another phone. I had to call customer service, who made me call by land line, so they could do "diagnostics" which was baloney... another way to provide bad customer service. This whole operation lacks customer focus. I even wrote on line to th... read more
great service In my opinion this is the best mobile carrier around. I have been with them for about ten years now since they were omnipoint. The customer support is outstanding, and they are so friendly. If you have any problems with your phone they will fix it or replace it, which I find as a great selling point. The plans they have are great also, you get the most minutes for the lowest prices.
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 4.3 star rating with 41 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open at 9:00 a.m.
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