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T-Mobile
- Mobile Phones
- Rancho Cucamonga, CA
About this business
Location details
7811 Monticello Ave Suite 3040, Ste 3040, Rancho Cucamonga, CA, 91739, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Went into this location on Wednesday morning looking to upgrade my phone. Found the perfect one for me and during set up ran into an insane issue where my iCloud couldn’t verify. No matter what we did we just couldn’t figure out what the issue was. A rep from iPhone came in to the store for other reasons and just so happened to walk in as we’re trying to figure this issue out. Like an apostle or something, he walked in and i had to shield my eyes from the divine light. He sat with me for another few minutes and still couldn’... read more
Milton tried to scam me into purchasing a new phone and line. He said Apple wouldn’t accept my phone as a repair because the condition is “catastrophic”. (Mind you my phone was only 2 months old.) Apple confirmed that what he said was false and changed my phone out for me right away. Sad that people try to take advantage of people all for a little bit of commission.
🚨⚠️ Be cautious with T-Mobile store promises. They sold me a plan that sounded great, but the reality was different. When I went back, they just told me to call billing, which had nothing to do with what the store reps promised. It feels like a well-packaged trick everything looks legit, but the fine print gets you. Yes, it’s a cheaper service, but remember: cheap can become expensive. The signal quality isn’t great, and compared to Verizon (CDMA), T-Mobile’s GSM network just doesn’t hold up. If you’re not tech-savvy, pleas... read more
I brought my parents to this location because my dad had lost his phone and my mom wanted to upgrade hers. I expected to handle all the communication, but to my surprise, the sales rep, Elsy, spoke Spanish and was able to assist them directly. She went above and beyond to help my parents, and I truly appreciated her kindness and professionalism. Everything went smoothly, and now my parents are all set with their new phones. Thank you, Elsy!
Had a great experience with Charlotte! She helped us out with an error that online T-Mobile had caused. She went above and beyond! She was on the phone with customer service for HOURS, to help us. Made a bad day much better! Vanessa and Diana were very helpful as well! Great team! Management make sure to reward Charlotte, she deserves it!
Frequently asked questions about T-Mobile
How is T-Mobile rated?
T-Mobile has a 3.9 star rating with 141 reviews.
When is T-Mobile open?
T-Mobile is closed now. It will open at 10:00 a.m.
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