This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Visit T-Mobile Rehoboth Beach cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
18585 Coastal Highway, Suite 12, Rehoboth Beach, DE, 19971, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Avoid this store unless absolutely necessary. My sister and I went to this store in late March because I had an accident with my iPhone 13. The staff appear super friendly and knowledgeable about T-Mobile promotions but it’s all an act to get you to buy stuff you don’t need. We were told my iPhone 16 and mobile hotspot were free but that was a lie. When you try to get T-Mobile customer service involved, the store won’t supply information so there’s nothing that can be done to address the fraud that is being perpetrated at th... read more
Horrible costumer service its only a front to get your money they will not accept any t mobile official promos
Highly unprofessional staff - namely, Tyler. He tried selling me on a plan I did not need, which I refused, then when I attempted to pay full price for the device I needed (without making cost-saving changes to my plan). At the time I planned to purchase the new device, he then wouldn't sell it. He also told me their systems were down meanwhile he wound up providing assistance to another customer in the store. I would never return to this store. The manager should also be aware of the type of employee they've hired.
My husband and I were in town for vacation when we had a phone mishap and needed to go into T-Mobile (mind you, the sales rep did not offer us the paid coverage). After almost 24hrs of issues with my husband’s new phone, we needed to go back into the store to get help again. When we got there we found out my husband was not able to get a replacement phone because there was no physical damage. The sales rep did a good job of relaying up information, but as for the manager, they couldn’t even bring themselves out to the showro... read more
After I was unable to activate my new account over the phone I was instructed to go to the store and went to the store on route 1 in Rehoboth. Alejandro said I needed to activate my new phones over the phone and refused to help. He tried to tell me that the customer service line lines and he could not help me in person. Given the phones are useless if not activated I asked him to process a refund to which he replied that he could not do that. He then tried to avoid giving me or his managers number. I returned home and called... read more
T-Mobile has a 3.3 star rating with 135 reviews.
T-Mobile is closed now. It will open tomorrow at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com