T-Mobile's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

T-Mobile

4.0

About this business

Location details

1031 Sanguinetti Rd, Sonora, CA, 95370, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.071 reviews
Select a rating
Cassandra Herrera's profile image
Cassandra Herrera 
4 weeks ago

Avoid this location—Dishonest quoting and zero accountability. I would give this location zero stars if possible. My experience at the Sonora branch has been a series of pricing misrepresentations and failed resolutions. I was originally quoted $155/month to switch two lines from Verizon. When I returned in December 2025 to finalize the switch, the manager, John, informed me the previous quote was a "lie" and the former employee had been terminated. Despite this red flag, I proceeded with the switch. My January 2026 bill arr... read more

H F's profile image
H F 
a month ago

Hands down the WORST customer service. Will never use this business again. 

dbc2323's profile image
dbc2323 
3 months ago

Five stars for the Sonora staff. ZERO stars for T-Mobile. Be very careful with T-Mobile. I did the 14-day free trial with the 5G Internet. I returned the equipment thirteen days later, received a receipt and was told everything was done (they did the cancelation for me). Now a collection agency is coming after me for $37.00 (or so). I’m working on the other side of the planet. I called the T-Mobile store where I set up the free trial and they said there was nothing they could do and I should call Customer Care. I did, and of... read more

Toshalee Lane Miller's profile image
Toshalee Lane Miller 
6 months ago
Sara Gonzalez's profile image
Sara Gonzalez 
6 months ago

I’ve been a T-Mobile user for nearly a year and I needed to solve an issue with my line. One of the representatives didn’t take enough time to understand the issue and gave me some random answer. He made me feel like I had not a clue of what was going on and think it is because I’m not an American 

Frequently asked questions about T-Mobile

How is T-Mobile rated?

T-Mobile has a 4 star rating with 71 reviews. 

When is T-Mobile open?

T-Mobile is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com